Tkpk 9 Privacy Policy — Our Commitment to Protecting Your Data
Learn in detail how your personal data, payment information, and device data are collected, used, and protected at tkpk 9. We treat the security of your information as our highest priority and are fully committed to respecting your privacy.
What Data Do We Collect?
Account & Identity Information
At registration, we collect your name, email address, date of birth, and mobile number. This information is used to verify your identity and keep your account secure. We confirm that you are 18 years of age or older. Your account details are never sold to third parties. tkpk 9 collects only what is strictly necessary — nothing more.
Device & Browser Information
When you access tkpk 9, your device type, operating system, browser name and version, and IP address are collected automatically. This information is used to improve platform performance and monitor security. We analyse device data to ensure the smoothest possible mobile experience. This data is not linked to any personally identifiable information unless required for security purposes.
Payment & Financial Information (BDT)
Your payment method details, transaction amounts, and timestamps are recorded at the time of deposits and withdrawals. All transactions in Bangladeshi Taka (BDT) are processed through encrypted connections. We never store your full payment card number — only the masked last four digits are retained. Mobile banking transaction data (e.g., bKash, Nagad) is kept solely for verification and dispute resolution purposes.
Usage Data & Activity
We collect data on which games you've played, how long your sessions lasted, which promotions you viewed, and which sections you spent the most time in. This usage data helps personalise your experience and show you relevant offers. We also analyse this information to support Responsible Gaming and will alert you if any unusual patterns are detected. All activity data is stored on secure servers.
How Is Your Data Used?
Tkpk 9 uses the data it collects only for specific, legitimate purposes. Our core goal is to deliver Bangladesh's best online gaming experience while ensuring the highest level of protection for your information. The primary purposes are outlined below.
Account Management
Your data is used to create your account, verify logins, recover passwords, and complete the KYC process. This ensures that only you can access your account. tkpk 9 strengthens the security of all accounts with two-factor authentication.
Payment Processing
Financial data is used to process deposit and withdrawal requests, detect fraud, and maintain transaction records. All financial transactions are recorded in compliance with Bangladeshi regulatory requirements. We notify you immediately of any unauthorised charges or suspicious activity.
Personalized Experience
Games, promotions, and rewards are shown based on your gaming preferences and habits. This personalisation makes your experience more enjoyable. You can turn off personalised notifications at any time from your Account Settings.
Customer Support & Contact
Your contact information is used to resolve issues quickly, send important updates, and share Responsible Gaming information. We only send messages that are necessary and do not send unsolicited promotional emails. An unsubscribe option is always available for any communication.
Learn About Cookies & Tracking Technologies
Tkpk 9 uses cookies and similar technologies to ensure platform performance and improve your browsing experience. Cookies are small data files stored on your device that help the website recognise you. We use three types of cookies — essential, functional, and analytical. All cookies other than essential ones are activated only with your consent. You can manage or delete cookies through your browser settings at any time, though this may limit certain features.
Essential Cookies
Essential for maintaining login sessions, security tokens, and language preferences. The site cannot function properly without these.
Functional Cookies
Used to remember your gaming preferences, display settings, and personal configurations.
Analytical Cookies
Used to analyze which sections of the site users visit most, helping us improve the overall experience.
Data Storage & Security Levels
Tkpk 9 follows industry-standard security practices to protect your data. All data transmissions are secured with SSL/TLS encryption, making it virtually impossible for third parties to intercept or read your information. Data stored on our servers is also protected with advanced encryption technology. Our security team monitors systems around the clock and responds immediately to any suspicious activity. How long your data is retained depends on legal obligations and your account activity — generally, necessary information is kept for up to five years after account closure. Unnecessary data from inactive accounts is automatically deleted after a set period.
Sharing Data with Third Parties
Tkpk 9 never sells or rents your personal data to third parties for commercial purposes. In certain limited situations, sharing minimal information may be necessary — always in the interest of your protection and within the bounds of legal obligations. We work only with trusted, verified partners who are required to uphold the same privacy standards we do.
Payment Processors
Only the minimum necessary information is shared with authorized payment gateway providers to process BDT transactions securely. These partners follow strict financial security regulations and are not permitted to use your data for any other purpose. All payment partners operate in accordance with Bangladesh Bank guidelines.
Legal & Regulatory Authorities
Under applicable Bangladeshi law, we are legally required to provide data in response to valid requests from government authorities or courts. Such disclosures are made solely on the basis of formal legal orders, and we always provide the minimum information required. We maintain a record of when and why your data was shared in each such instance.
Technology Service Providers
We maintain contractual relationships with cloud hosting and cybersecurity providers for platform operations. These providers can only access data necessary to perform their services and are bound by agreements aligned with our privacy policy. If any data-sharing arrangement with a third party changes, we will update this policy and notify you accordingly.
What We Don't Do
Your data is never sold or transferred to advertising networks, data brokers, or unrelated third parties. We do not share your information for any marketing purpose without your consent, and this commitment is a core principle of tkpk 9. Your trust is our most valuable asset.
Your Rights — Know Them & Use Them
Tkpk 9 believes every user should have full control over their own data. We guarantee the rights listed below and make them as simple and hassle-free to exercise as possible. All rights-related requests are processed within 30 business days.
Policy Updates & How to Reach Us
Tkpk 9 reviews and updates its privacy policy on a periodic basis. Changes may be made in response to legal developments, new services, or technical improvements. For any significant updates, we will notify you in advance via your registered email and the platform's notification centre. Continued use of the platform after changes take effect will be considered acceptance of the revised policy. The date of the latest update is always displayed at the top of this page so you can easily stay informed.
If you have any questions, concerns, or complaints regarding this privacy policy, please reach out to our data protection team. Our support team is ready to address all your queries and we typically respond within two business days. All privacy-related requests are taken seriously. For assistance, email us at: support@tkpk9.click — this address is for informational purposes only, with no mailto link.
Email Support
Support@tkpk9.click — our team is always ready to help with any privacy-related questions.
Live Chat
Log in to the platform and speak directly with one of our support representatives via Live Chat.